Refund & Cancellation Policy
Refund & Cancellation Policy
Last updated: [17-09-2026]
This policy applies to all software products sold on myanimethoughts.com by Somen Halder, trading as MyAnimeThoughts.
1. No Refunds
All our products are digital software delivered instantly. We do not offer refunds, returns or exchanges on any completed purchase. This includes, but is not limited to, change of mind, buying by mistake, incompatibility with your system, not using the software, or finding another product.
Please read the product description, features and system requirements carefully before buying. If you have any questions, email contact@myanimethoughts.com before purchasing. Problems with the software after purchase are handled through our 15-day email support, as described in our Support Policy.
2. Cancellation
Because delivery is instant, orders cannot be cancelled once payment is complete.
3. Payment Errors
The following are not refunds of a completed purchase. If a payment error occurs, the amount is returned to you:
- Duplicate payment: you were charged more than once for the same order. The extra charge is returned.
- Failed payment: money was deducted but the order was not completed. These amounts are usually reversed automatically by your bank or payment provider.
- Non-delivery: we are unable to deliver the product after you contact us. Your payment is returned.
To report a payment error, email contact@myanimethoughts.com within 7 days of payment with your order ID, payment reference and the email used at checkout.
4. Timeline
Approved amounts are returned within 5–7 working days to the original payment method. The time for the money to appear in your account depends on your bank or payment provider.
5. Contact
Somen Halder (MyAnimeThoughts)
Email: info@myanimethoughts.com